Downspike
Kendama Entertainment Network

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FAQ & troubleshooting - What do you think of Downspike?

Discussion in 'The Sesh' started by Cheech_Sander, Oct 5, 2016.

  1. Cheech_Sander

    Cheech_Sander Administrator Staff Member

    Joined:
    Aug 19, 2016
    Location:
    Los Angeles, CA

    I worked through this with Amor, and it has to do with when Facebook switched to short URLs and usernames.
    Read the following from our development discussion

    1. this is like this because not everyone has a facebook username.

      With insta and snapchat, you must have a username so we can just prepend the rest of the URL to people's usernames and make it a link.

      With facebook, you might have a username if you created one yourself but you also might not. This might be confusing for someone without a username because they either won't know what to put in the field or they put in their full facebook URL and the link would be really messed up without validation.


      Reply
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      May 24 2017, 1:30 pm · edited

    2. AK
      @amork
      If you don't have a username, you have a user ID. We could get around this by saying "Please enter your facebook username or user ID" but the process of getting that user ID seems too convoluted for regular users:



      @christiansander1 think the best way to solve this for now is to just paste in your entire facebook profile URL. That way it will be a link.
     
    Jan 9, 2018
    goenKendama likes this.
  2. goenKendama

    goenKendama Moderator Staff Member

    Joined:
    Oct 14, 2016
    Location:
    Metro Manila, Philippines
    Jan 9, 2018
  3. Cheech_Sander

    Cheech_Sander Administrator Staff Member

    Joined:
    Aug 19, 2016
    Location:
    Los Angeles, CA
    @goenKendama OK, that seems like an easy enough fix. We'll just leave the query as a URL only
     
    Jan 9, 2018
    goenKendama likes this.
  4. Congarranza

    Congarranza DS Legend

    Joined:
    Jan 10, 2017
    Location:
    Camarillo, CA
    @Cheech_Sander when I received network wide notices, I have to quickly read the message(iOS). Then the DS app has a little red 1 on it to remind me of the alert. Now here is what can be improved:

    Once an alert is sent out and notice is left on icon, opening the app does nothing out of the ordinary. Is it possible to take the user directly to the alerted message?

    I might be doing something wrong.

    **Update: I check “my alerts” and there is no sign of the message. You can also direct it there. I got the message last night and was not interested at the moment so I shrugged it off until this morning. Now I can’t remember what it said…
     
    Jan 10, 2018
  5. Cheech_Sander

    Cheech_Sander Administrator Staff Member

    Joined:
    Aug 19, 2016
    Location:
    Los Angeles, CA
    @Congarranza for me, when I get a push notification, if I click on it, it takes me to the specific page in the app. (Android)

    Are you saying that when you click on the push notification on your phone nothing happens?
     
    Jan 10, 2018
  6. Congarranza

    Congarranza DS Legend

    Joined:
    Jan 10, 2017
    Location:
    Camarillo, CA
    It might be my phone settings, but a little window drops down from the top of the screen and disappears. DS's doesn't stay up as long as a text, for example. Even if I click it when it is present, it will open DS. It won't necessarily take me to the page (dependent on if app is already open or if it is a fresh start). Regardless of my personal settings, I think a push notification should maybe link directly to the thread or to "My Alerts". Most of the time I'm browsing looking for something you or @Dæmon have recently posted.
     
    Jan 10, 2018
  7. Congarranza

    Congarranza DS Legend

    Joined:
    Jan 10, 2017
    Location:
    Camarillo, CA
    Alright I checked this morning. I clicked the previous push notification from my lock screen and it took me to the correct page. Today, I unlocked my phone and opened DS! with a red dot on it (notification iOS), and it took me to the home page.

    Not sure if there is anything a developer can do from here to direct the user to the page using this path.
     
    Feb 3, 2018
  8. Vuong Thai

    Vuong Thai Member

    Joined:
    Sep 20, 2017
    im ready for this giveaway this whole month is lit af 28trickslater is a banger soooo many people lacing straight fatties
     
    Feb 4, 2018
    Sam Strohmyer likes this.
  9. Cheech_Sander

    Cheech_Sander Administrator Staff Member

    Joined:
    Aug 19, 2016
    Location:
    Los Angeles, CA
    We're doing some major upgrades to the site this week, this is your chance to get in suggestions!

    • Do you like the menu? What order would you put it in?
    • Are there features you don't use at all?
    • Anything confusing
     
    Feb 27, 2018
  10. ShovelLovell

    ShovelLovell Honed Member

    Joined:
    Jan 8, 2018
    Location:
    Alabama
    Is there a way to get notifications from DS?
     
    Mar 11, 2018
  11. Cheech_Sander

    Cheech_Sander Administrator Staff Member

    Joined:
    Aug 19, 2016
    Location:
    Los Angeles, CA
    Mar 11, 2018
  12. goenKendama

    goenKendama Moderator Staff Member

    Joined:
    Oct 14, 2016
    Location:
    Metro Manila, Philippines
    Is there a way to search only Conversations for keywords?
     
    Mar 13, 2018
  13. Shadoshi

    Shadoshi Honed Member

    Joined:
    Mar 11, 2018
    Location:
    Florida
    11/10
     
    Mar 13, 2018
    goenKendama likes this.
  14. Edric Owen Ladera

    Edric Owen Ladera Slayer

    Joined:
    Dec 8, 2016
    Location:
    Philippines
    wait, is it just my phone cause can't find the alert on my menu???
     
    Mar 21, 2018
  15. Cheech_Sander

    Cheech_Sander Administrator Staff Member

    Joined:
    Aug 19, 2016
    Location:
    Los Angeles, CA
    some kinks with the update, i also cant pull down to refresh
     
    Mar 21, 2018
  16. Edric Owen Ladera

    Edric Owen Ladera Slayer

    Joined:
    Dec 8, 2016
    Location:
    Philippines
    wait already found alerts XD it's in the bottom hahaha but why though?
     
    Mar 21, 2018
  17. Cheech_Sander

    Cheech_Sander Administrator Staff Member

    Joined:
    Aug 19, 2016
    Location:
    Los Angeles, CA
    We reordered the menu!
     
    Mar 22, 2018
  18. Edric Owen Ladera

    Edric Owen Ladera Slayer

    Joined:
    Dec 8, 2016
    Location:
    Philippines
    Screenshot_20180323-071211.png Screenshot_20180323-071207.png
    mine's still the same...
     
    Mar 22, 2018
  19. goenKendama

    goenKendama Moderator Staff Member

    Joined:
    Oct 14, 2016
    Location:
    Metro Manila, Philippines
    @Edric Owen Ladera On Android you might try going into Application settings for DS and deleting the cache. Also double check that you don't need to update the app.
     
    Mar 22, 2018
  20. goenKendama

    goenKendama Moderator Staff Member

    Joined:
    Oct 14, 2016
    Location:
    Metro Manila, Philippines
    The new update does not appear to have remedied the Facebook link problem. I've tried just putting the FB user name and full web address and neither creates a link to the page like the Instagram option does.

     
    Mar 26, 2018